Reviews By Customers

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  Susan Beck

  August 11, 2024

  Kat was great. Very helpful and understood what I was looking for in an affordable sofa. I'm grateful we have this nice furniture store in Waynesboro.

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  Judith Maiden

  August 10, 2024

  I want to thank Kat, Sales Representative at Under the Roof furniture store in Waynesboro for helping me over the process of buying a beautiful sectional for my living room. She is very professional and also friendly and supportive as well as knowledgeable about all the lovely things that are in the store. I really appreciate how she followed up with me after a few months of consideration and made this process so easy and a very, very pleasant experience. Thanks again, Kat!

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  Kyle Hausrath

  August 04, 2024

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  Kathleen Knaus

  July 27, 2024

  First of all, the store is a hidden Waynesboro gem. I had looked for chairs at several other furniture stores in the nearby town where I live, but almost everything was overstuffed & too large for my living room. So I was pleased to see a good variety of traditional/modern, oversized/delicate, etc., here. Jonathan greeted me when I arrived, listened attentively as I explained what I wanted, and was knowledgeable not only about the inventory on the sales floor but then, while I looked around on my own (which I always prefer to being trailed by a salesperson), he took the initiative to see what else the store might have in its warehouse for quick delivery. Jonathan also provided excellent follow-up, including calling the morning of delivery to ensure I would be home and communicating my request back to the delivery team that I would welcome a call 1 hour prior to delivery versus the standard 30 minutes ahead, so I could leave the house and run a few quick errands. Great experience all around. And love the chair I ended up buying!

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  Amanda Watson

  July 23, 2024

  We enjoyed the great selection of couches and chairs, and excellent customer service from Kat!